(1) The department shall not refund any fee except as provided in this rule. The department shall review all applicable information in evaluating refund requests.

(2) The department may refund fees unnecessarily paid by an applicant receiving an incorrect permit or accreditation due to an error by the department.

(3) The director, or the director's designee, may authorize a refund of fees due to extenuating circumstances causing the permit or accreditation holder to be unable to use the accreditation or permit because of:

(a) declaration of war or police action; or

(b) catastrophic or major natural disaster or man-made event that requires assistance from a state or federal emergency management agency; or

(c) other circumstances for good cause shown. 

(4) The department may request documentation from a permit or accreditation holder seeking a refund under this rule. 

(5) For refunds granted under (3), the department shall retain an administrative fee of 15 percent.